Listening to older Australians post aged care reform.

Are we listening to older Australians? That was the question asked at the ACSA 2011 National Conference, where Rhod Ellis-Jones and Kate Crawshaw pointed the conference delegates in the new direction. In the marketing and social media direction post aged care reform, that is.

In an engaging two-part workshop Rhod and Kate discussed how changes proposed by the Productivity Commission will impact on aged care providers from a communications perspective.

View Rhod’s presentation below.


Ellis Jones runs online engagement and social media training workshops tailored to health and aged care organisations. For more information contact Kate Crawshaw today.

image credit : Steven Shorrock